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EDDIE BAUER HELP CENTER

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Great gear is en route! Follow your package's adventure every step of the way.

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Submitting Online Orders

Submitting Orders After submitting your order, you will receive a receipt page including a reference number and details of your order. The receipt page can be printed for your records. We'll also send an email acknowledgment shortly to the email address you entered on your order. It's unlikely, but if you should receive an error message after clicking Submit Order & View Receipt, please cut and paste the message and send it to us via email. Do Not Submit your Order more than once, as this may generate additional pre-authorization to your credit card.
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You will receive an order confirmation email within 24 hours of placing your order. When it ships from our distribution facility, you'll get a shipment notification email with a link to track your package.