EXTRA 60% OFF CLEARANCE
VIEW ALL OFFERS
Stores     |
Happy Birthday!
Please sign in to receive !
Discount will be applied to your bag.
Promo applied
The promo has been applied to your bag!
hero image

EDDIE BAUER HELP CENTER

Track Your Order

Great gear is en route! Follow your package's adventure every step of the way.

Track Order

Start a Return

We want you to be a happy camper. If you’re not, we’ll make things right.

Start Return

Contact Us

Send us a message – we’d love to hear from you.

Contact Us

Back

Return to Store

We want all our customers to be happy with our products. If you are unsatisfied with your Eddie Bauer product, you may return or exchange it in its original unworn/unused condition with proof of purchase within 60 days for a replacement or a full refund in the original form of payment. If you checked out using your Adventure Rewards number, we are happy to look up your proof of purchase.

Gift Receipt
Get the exchange or merchandise credit equal to the value of the item listed on the receipt.

Canadian Stores
Make any catalog or website returns or exchanges at any of our Canadian Stores.

*Licensed Eddie Bauer products purchased from another retailer should be returned where the item was originally purchased. For additional information on licensed products, please click here.