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Clearing Cookies/Cache
Follow these steps if using Chrome:
1. On your computer, open Chrome.
2. At the top right, click More.
3. Click More tools. Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
6. Click Clear data.
Follow these steps if using Internet Explorer:
1. Close all Internet Explorer windows.
2. Open a new Internet Explorer browser, then click Tools > Internet Options. (If you don't see this, press the Alt key to show the menu bar.)
3. In the General tab, under the Browsing History section, click Delete.
4. In the Delete Browsing History window, select the checkboxes for Temporary Internet Files and website files and Cookies and website data. If you have saved any Pearson sites as Favorites, clear the check box for Preserve Favorites website data.
5. Click Delete.
Follow these steps if using Safari:
1. Open Safari
2. In the menu bar (top left of your screen) click History
3. At the bottom of the menu, choose Clear History…
4. Use the drop-down menu to pick what timeframe you want to clear history and cookies from Safari
5. One last time, click Clear History
6. Along with clearing your Safari history, this also clears your cookies and cache