The following Customs Broker statement applies to orders placed by Canadian consumers prior to May 1, 2014: By ordering goods from Merchant, you hereby authorize a licensed Canadian customs broker chosen by Canada Post to act as your agent, and to transact business with Canadian Border Services Agency (CBSA) to clear your merchandise, account for applicable duties and taxes, to return merchandise to Merchant and prepare and submit refund claims on your behalf for any merchandise that you return. You understand that CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker and that you will obtain the refund directly from Canada Post. In this connection, you also authorize the customs broker to endorse any refund cheque issued by CBSA in your name so that Canada Post can be reimbursed.